Shipping policy
Shipping Policy
Nano Fit Water processes and ships orders as quickly as possible.
SHIPPING COSTS AND REFUNDS
Your purchase price includes a $15.00 shipping cost per order. This amount is built into the price you pay and is not charged as an additional shipping fee at checkout.
For an approved refund of a shipped order, we refund the product portion of the amount you paid. The included $15.00 shipping cost is nonrefundable and is deducted once from the refund for that order, except where a refund of shipping is required by law.
See our refund policy for refund eligibility and details.
ORDER PROCESSING
Orders are typically processed within 1–3 business days.
Processing times may vary during high-demand periods.
SHIPPING METHODS
We use trusted carriers to deliver your order safely and efficiently.
Shipping times vary based on location and selected shipping method.
DELIVERY TIMES
Estimated delivery times are not guaranteed and may be affected by:
- Carrier delays
- Weather conditions
- High order volume
TRACKING
Once your order ships, you will receive a tracking number via email.
LOST OR STOLEN PACKAGES
Nano Fit Water is not responsible for lost or stolen packages once marked as delivered.
If you experience an issue, please contact the shipping carrier directly.
INCORRECT ADDRESS
Please ensure your shipping address is correct at checkout.
We are not responsible for orders shipped to incorrect addresses provided by the customer.
ORDER ISSUES AND SHIPPING QUESTIONS
For help with your order, email info@nanofitwater.com and include:
- Your order number
- The name used on your order
- A brief description of the issue
These details help us find your order and resolve your issue as quickly as possible. If an item arrived damaged or defective, please also include photos of the issue.